Privacy Policy

Last updated: January 30, 2026

CargoMatrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name, phone number)
• Shipment and cargo data
• Communications and messages sent through our platform
• Payment and billing information
• Documents uploaded for processing

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends
• Ensure compliance with regulatory requirements

3. Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Partners involved in your shipment chain (with your consent)
• Regulatory authorities when required by law
• Business partners for integration purposes (e.g., CargoWise)

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@cargomatrix.com

← Back to Home