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Solutions for Freight Forwarders

Streamline Your Global Operations

Connect your agents, carriers, and customers on one platform. Automate documentation, enhance visibility, and scale your forwarding business with AI-powered logistics intelligence.

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We Understand Your Pain Points

Freight forwarding is complex. Managing global networks, endless paperwork, and demanding customers requires the right tools.

Document Overload

Manual processing of BOLs, customs forms, and invoices consumes hours of staff time daily.

Visibility Gaps

Customers demand real-time tracking but information is scattered across carriers and agents.

Communication Chaos

Email threads with agents, carriers, and customers become unmanageable and context gets lost.

Transform Your Forwarding Operations

CargoMatrix delivers the tools you need to compete and win in global freight forwarding.

Unified Communication Hub

Replace fragmented email with shipment-linked messaging. Keep agents, carriers, and customers on the same page with real-time collaboration.

Intelligent Document Processing

AI extracts data from any document format and syncs directly to your TMS. Eliminate manual data entry and reduce errors.

Real-Time Visibility

Aggregate tracking from all carriers into a single view. Give customers the self-service visibility they demand.

CargoWise Integration

Native sync with CargoWise One keeps all your data aligned. No duplicate entry, no reconciliation headaches.

Track Every Shipment, Every Mode, One View

Aggregate tracking data from ocean, air, rail, and road carriers into a unified visibility platform that keeps you and your customers informed.

Origin
Pickup Complete
Completed
Warehouse
Consolidation
Completed
Air Freight
In Transit
In Transit
Customs
Clearance
Pending
Destination
Final Delivery
Pending

Multi-Carrier Tracking

Connect 200+ carriers worldwide for unified tracking across all transport modes.

Real-Time ETAs

AI-powered predictions with 95% accuracy, updated every 15 minutes.

Proactive Alerts

Instant notifications for delays, exceptions, and milestone completions.

Customer Sharing

White-label tracking portal for your customers with your branding.

From Paper to Digital in Seconds

AI-powered document processing that extracts, validates, and syncs shipping documents directly to your TMS—eliminating manual data entry.

1
Document Capture
Email, scan, or upload documents from any source
2
AI Classification
Auto-identify document type and route accordingly
3
Data Extraction
Extract 50+ fields with 99.2% accuracy
4
Validation
Cross-reference against shipment data
5
TMS Sync
Push verified data to CargoWise or any TMS
Bill of Lading
99.4% accuracy
Commercial Invoice
99.1% accuracy
Packing List
98.9% accuracy
Air Waybill
99.3% accuracy
Customs Declaration
98.7% accuracy
Certificate of Origin
98.5% accuracy
Delivery Order
99.0% accuracy
Proof of Delivery
99.2% accuracy

Connect Your Worldwide Agent Network

Seamlessly collaborate with overseas agents, carriers, and partners through a unified platform that keeps everyone aligned.

Trucking Partners
Local drayage & delivery
Warehouse Partners
Storage & distribution
Customs Brokers
Clearance services
Your Forwarding
Operations
Airline Carriers
Air cargo capacity
Ocean Carriers
Sea freight lines
Overseas Agents
Global representation

Shipment-Linked Messaging

All communication tied to shipment records. No more searching through emails or losing context between team members.

Document Sharing

Securely share shipping documents with partners. Version control and audit trails built in.

Status Updates

Real-time milestone updates from partners flow directly into your system. Everyone stays informed automatically.

Smart Quoting & Rate Intelligence

Generate accurate quotes in minutes, not hours. Manage carrier contracts, compare rates, and win more business with intelligent pricing.

Instant Rate Quote

AI Generated
Route Shanghai (PVG) → Los Angeles (LAX)
Mode Air Freight
Weight 2,450 kg
Base Rate $4.85/kg
Fuel Surcharge $0.62/kg
Security Fee $0.15/kg
Handling $385.00
Total Quote $14,156.90
Contract Rate Management

Centralize all carrier contracts with automatic rate updates and expiry alerts.

Multi-Carrier Comparison

Compare rates across carriers instantly. Find the best price-service balance.

Margin Calculator

Set markup rules and see profit margins before sending quotes to customers.

Historical Analytics

Track win rates, analyze pricing trends, and optimize your quoting strategy.

Quote Templates

Professional, branded quote documents generated automatically from rate data.

Self-Service Customer Portal

Empower your customers with 24/7 visibility, document access, and booking capabilities—reducing support calls while improving satisfaction.

https://portal.yourcompany.com/shipments
Dashboard
Shipments
Documents
Invoices
Settings
Active Shipments
12 shipments
SHIPMENT ID ROUTE STATUS ETA
SHP-2026-4821 Shanghai → Los Angeles In Transit Feb 12, 2026
SHP-2026-4815 Rotterdam → New York Customs Feb 8, 2026
SHP-2026-4809 Singapore → Chicago Delivered Feb 3, 2026

24/7 Tracking Access

Customers track shipments anytime without calling your team.

Document Downloads

Self-service access to BOLs, invoices, and customs docs.

Online Booking

Submit booking requests and get instant confirmations.

In-App Messaging

Direct communication channel tied to each shipment.

What Forwarders Achieve

75%
Faster Document Processing
60%
Fewer Customer Inquiries
90%
Less Manual Data Entry
3x
Faster Response Times

Ready to Transform Your Forwarding Business?

Join leading freight forwarders who've modernized their operations with CargoMatrix.