CargoMessenger gives you shipment-linked conversations, complete audit trails, TMS integration, and enterprise security — everything WhatsApp can't deliver for business-critical logistics.
Consumer messaging apps create chaos when managing business-critical shipments
Critical shipment updates buried under hundreds of unrelated messages. No way to find that customs document from last Tuesday.
No enterprise controls, no data residency, no audit logs. When employees leave, they take your customer conversations with them.
Manual copy-paste between WhatsApp and your TMS. No automatic tracking updates, no shipment context, no workflow automation.
Every conversation tied to a shipment. Every stakeholder on the same page. Every message in context.
Every feature designed around the unique challenges of supply chain communication.
Every chat automatically tied to a specific shipment, PO, or container. Find any conversation instantly by searching the reference number.
Bring shippers, carriers, customs brokers, warehouses, and consignees into one unified thread. Everyone sees the same information in real-time.
50+ languages translated automatically in both directions. Your team in Miami and your agent in Shenzhen communicate without barriers.
Customs cleared? ETA changed? Document needed? Stakeholders get notified automatically—no more manual status update messages.
Share BOLs, commercial invoices, packing lists, and customs docs. Documents are indexed and searchable across all shipments.
Complete conversation history with timestamps, read receipts, and document versions. Perfect for compliance audits and dispute resolution.
Seamlessly connect CargoMessenger to your CargoWise One environment with multiple integration options.
Classic XML-based integration using CargoWise's proven SOAP web services for reliable data exchange.
Modern REST-based integration with JSON payloads for faster, more flexible data synchronization.
Tailored integration solutions for unique business requirements and complex workflow automation.
Unlike consumer messaging apps, CargoMessenger is built from the ground up for business-critical communications.
All messages encrypted in transit and at rest. Even we can't read your communications.
Define exactly who can see what. Granular permissions for every user and team.
Integrate with Okta, Azure AD, or any SAML provider. Auto-provision and deprovision users.
Choose where your data lives—US, EU, or APAC regions available.
"We switched from WhatsApp 6 months ago and haven't looked back. The ability to search by AWB number and see the complete conversation history has saved us countless hours on dispute resolution."
"The automatic translation feature is a game-changer. Our team in Frankfurt communicates seamlessly with partners in Shanghai and carriers in São Paulo. No more Google Translate copy-paste."
"When an employee left, we realized all our customer communication history was on their personal WhatsApp. That was the wake-up call. CargoMessenger gives us full control and data ownership."
CargoMessenger is the communication backbone of the CargoMatrix logistics platform — connecting all stakeholders into a unified ecosystem. Together with logineer, we deliver the full package: workflow automation, warehouse operations, and enterprise messaging, all integrated with CargoWise.
Complete logistics platform, expertly delivered
Join 2,500+ logistics teams who've eliminated WhatsApp chaos and gained full control over their shipment communications.
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