Terms of Service

Last updated: January 30, 2026

Welcome to CargoMatrix. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using CargoMatrix services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, you should not use our services.

2. Description of Services

CargoMatrix provides a unified logistics intelligence platform including:

• CargoMessenger communication platform
• Document Intelligence and OCR services
• K9 Screening compliance tools
• CargoWise integration services
• AR Dimension measurement tools
• 3D Load optimization

3. User Accounts

To access certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and current

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to any systems
• Interfere with or disrupt the service
• Upload malicious code or harmful content
• Violate any applicable laws or regulations

5. Intellectual Property

All content, features, and functionality of CargoMatrix are owned by us and protected by international copyright, trademark, and other intellectual property laws.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using CargoMatrix, you consent to our collection and use of data as described therein.

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services with reasonable notice.

8. Limitation of Liability

CargoMatrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

9. Indemnification

You agree to indemnify and hold harmless CargoMatrix from any claims, damages, or expenses arising from your use of the service or violation of these terms.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@cargomatrix.com

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