WhatsApp wasn't built for freight. Compare CargoMessenger's purpose-built logistics messaging with WhatsApp and see why leading forwarders are making the switch.
Try CargoMessenger FreeSee how CargoMessenger's logistics-first approach compares to WhatsApp
Purpose-built features that WhatsApp simply can't match
Every message linked to AWB, BL, or booking reference. No more searching through endless chats.
CargoMessenger WinsFull audit trails, data retention policies, and GDPR compliance built-in from day one.
CargoMessenger WinsResponse times, SLA tracking, and communication metrics to optimize operations.
CargoMessenger Wins"We switched from WhatsApp to CargoMessenger 6 months ago. Our team saves 2 hours per day not hunting for shipment information across chat threads. The audit trail alone paid for itself when we needed documentation for a cargo claim."
Logistics companies switch because CargoMessenger links conversations to shipments, provides compliance-ready audit trails, integrates with TMS/CargoWise, and offers analytics. WhatsApp lacks these logistics-specific features, creating data silos and compliance risks.
Yes. CargoMessenger provides migration tools to import contacts and recreate channel structures. Most teams complete migration within 2-3 weeks, with our team providing hands-on support throughout the process.
CargoMessenger is priced for business use while WhatsApp appears free. However, the hidden costs of WhatsApp—lost information, compliance violations, and manual data entry—typically far exceed CargoMessenger subscription costs. Most customers see positive ROI within 3 months.
External partners can communicate via web portal without installing anything, or they can use the CargoMessenger mobile app. We also support email-to-message bridging for partners who prefer email communication.
See why hundreds of freight forwarders have switched from WhatsApp to CargoMessenger.